© Agricane Limited- all rights reserved

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16 Cedara Road | Hilton, KZN  3245 | office@agricane.com

PRIVACY POLICY

Effective date: 10 June 2018

 

Agricane (Pty) Ltd ("us", "we", or "our") operates the https://www.agricane.com/website

 

 

 

 

Introduction

This page informs you of our policies concerning the collection, use, and disclosure of personal data when you use our Service and the preferences you have given in relation to that data. You control the information you provide to us, and we will always aim to process your information reliably and relative to the purposes for which you’ve engaged us.

This policy also explains your choices about how we use information about you, including how you can object to certain uses of the data, as well as how you can access or update certain information about you. If you do not agree with this policy, please do not use our Services.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

  1. TYPES OF DATA COLLECTED:

 

 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Address, State, Province, ZIP/Postal code, City

  • Cookies and Usage Data

  • Our Service collects data from our mobile application

  • And of course, if you email us, call us, or otherwise reach out to us, we’ll gather the information you provide so that we may best answer your questions and provide you the support you deserve.

 

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

 You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send

If you request that we delete your subscription, we will do so within a reasonable period of time, but we may need to retain some of your Personal Information if necessary to satisfy our legal obligations, or where we reasonably believe that we have a legitimate reason to do so.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, the actions you take on our Service, and the unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use and the type of mobile Internet browser you use as well as the actions you take on our Service.

 

 

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

Tracking Cookies Data

Cookies are small text files that exist in on your computer, mobile phone, or other device, which a website or its service provider transfers to your device's memory through your web browser (if you allow) and that enables the website's or service provider's systems to recognize your browser and capture and remember certain information.

 You can also delete existing cookies stored on your browser’s History. Cookies do not tell us your personal information unless you choose to provide such information through forms contained on our website. If you are uncomfortable with cookies, you may disable them on your computer. Disabling cookies may affect user functionality.

 

 

We use cookies to:

  • Understand and save user's preferences for future visits.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

  • And we use Security Cookies for security purposes.

2.    USE OF DATA

Agricane (Pty) Ltd uses the collected data for various purposes:

  • To personalize and improve your experience with Agricane and services, and to allow us to deliver the type of content and product offerings in which you are most interested

  • To improve our website in order to better serve you

  • To notify you about changes to our Service

  • To provide customer support

  • To monitor the usage of our Service

  • To ensure proper technical functioning of the websites and services

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

  • To develop new services and analyze your use of the services,

  • To enforce this Privacy Policy and our Terms and Conditions, including the protection of the rights or property of Agricane.

 

 

3.    LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

 

 

If you are from the European Economic Area (EEA), Agricane (Pty) Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

 

 

Agricane (Pty) Ltd may process your Personal Data because:

  • You have given us approval to do so

  • We need to carry out a contract with you

  • To conform with the law

  • If processing is in our legal interests and it's not overridden by your rights

  • For payment processing purps

 

4.    RETENTION OF DATA

 

 

Agricane (Pty) Ltd will store your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will store and use your Personal Data to the point necessary to fulfill our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Agricane(Pty) Ltd will also store Usage Data for internal analysis purposes. Usage Data is generally stored for a shorter period, except when this data is used to strengthen the security or to enhance the operation of our Service, or we are legally obligated to store this data for longer time periods.

5,    TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside South Africa and choose to provide information to us, please note that we transfer the data, including Personal Data, to South Africa or other jurisdictions and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 Agricane (Pty) Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are satisfactory controls in place including the safekeeping of your data and other personal information.

 

6.    DISCLOSURE OF DATA

Business Transaction

If Agricane (Pty) Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transmitted and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Agricane (Pty) Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

 Agricane (Pty) Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To protect the personal safety of users of the Service or the public

  • To comply with a legal requirement

  • To prevent or investigate possible wrongdoings in relation to the Service

  • To protect and safeguard the rights or property of  Agricane (Pty) Ltd

  • To protect against legal liability

 

Where we are using your information because we or a third party have a legitimate interest to do so, you have the right to object to that use, though in some cases this may mean no longer using the Services.

 

7.    SECURITY OF DATA

We implement a variety of security measures when a user places an order and/or enters, submits, or accesses their information, because we are committed to maintaining the safety of your personal information.

 

 

8.    YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights.  Agricane (Pty) Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Agricane (Pty) Ltd relied on your consent to process your personal information.

 

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

 

9.    SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We do not have access to, or control over, the actions of Third-Party Services. Each provider of Third-Party Services uses information that it collects in accordance with its own privacy and security policies.

9.1     ANALYTICS

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/ 

We may receive information about you, including Personal Information, from third parties, and may combine this information with other Personal Information we maintain about you. If we do so, this Policy governs any combined information that we maintain in personally identifiable format.

We have set our Google Analytics account to automatically delete all user data after 26 months. Please note that all data collected is for the analysis of our business presence and progress, it is not targeted towards an individual or to pry into your personal online activity.

9.2    BEHAVIORAL REMARKETING

Agricane (Pty) Ltd uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Twitter

Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

 

 

9.3    PAYMENTS

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

10.    LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. CHILDREN'S PRIVACY

This website is not directed to children and we do not encourage children to participate in providing us with any personally identifiable information. If we learn that we have collected personal information from a child, we will delete that information as quickly as possible. If you believe that we might have any information from a child, please contact us at info@Agricane.live

12.    CHANGES TO THIS PRIVACY POLICY

Agricane reserves the right to make corrections, changes or amendments to this Privacy Policy at any time. A notice will be posted on our homepage for 30 days and an email will be sent whenever this Privacy Policy is changed in a substantial way. The date of last update will be indicated at the bottom of the Privacy Statement.

 If you do not refuse the changes in writing within that notice period, this shall mean that you have consented to the Privacy Policy as changed, including with respect to personal information provided to us prior to the changes in the Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to prior versions of the Privacy Policy.

 

 

13.    CONTACT US

If you have any questions about this Privacy Policy, please contact us: